Shipping Policy

📦 Shipping Policy

Last updated: April 15, 2025

Thank you for shopping with CLYR — the home of the world’s first electronic acne patch. Below you'll find everything you need to know about how and when your order gets to you.

🚚 UK Shipping


All orders are processed within 1–2 business days.

Estimated delivery time:
📍 5–10 business days from dispatch

📍 United Kingdom

Delivery Time: 5–7 business days
All UK and International  orders are processed within 1–2 business days. Once shipped, delivery typically takes between 5–10 business days. You’ll receive a tracking number via email as soon as your order is dispatched.

🌍 Europe

Delivery Time: 5–8 business days
We proudly ship across Europe! Orders are processed within 1–2 business days, with delivery expected within 5–8 business days depending on your location.

🕌 Middle East

Delivery Time: 8–10 business days
Yes — we ship to the Middle East too! Orders are shipped within 1–2 business days and typically arrive within 8–10 business days. This includes countries like UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and more.

💳 Order Processing

Once your payment is confirmed, you’ll receive a confirmation email. As soon as your order ships, you’ll receive another email with your tracking number so you can follow your package every step of the way.

⏰ Delays

Shipping may be delayed during busy periods, sales events, or due to external courier delays. While we do our best to get your CLYR patch to you ASAP, we appreciate your patience!

📦 Wrong Address?

Please double-check your shipping address before completing your order. We are not responsible for lost items due to incorrect shipping information.

If you made an error, contact us within 6 hours of placing your order at 📧 [your email].

📫 Missing or Damaged Orders

If your order hasn’t arrived after 10 business days, or it arrives damaged, please reach out to us at 📧 [your email] with your order number and any supporting images. We’ll help you out right away.

🙏 Final Note

We're a small business, and every order means the world to us. We’re doing our best to ensure you get your acne patch quickly and safely — thank you for your trust in CLYR! 💛